Returns & Refunds
Last updated June 2026
Made to Order
Every Meshback Hat is custom printed to order specifically for you. Because of this, we are unable to accept returns or exchanges for size preference, change of mind, or ordering errors. Please review your cart carefully before placing your order.
Damaged or Defective Items
If your hat arrives damaged, with a print defect, or is the wrong item, we will send you a replacement at no charge. Please contact us at meshbackhats@gmail.com within 14 days of delivery with your order number and a photo of the issue. We'll get it sorted quickly.
Lost Packages
If your tracking shows delivered but you haven't received your order, please allow 2 business days in case of a delayed scan, then reach out to us at meshbackhats@gmail.com. We'll work with the carrier and make sure you get your hat.
Questions?
Email us at meshbackhats@gmail.com — we respond within 1 business day.